Information for product refunds.

At Ne-cap® we do everything to ensure that you are totally happy with every purchase you make. If you are not totally satisfied with an item bought in Ne-cap.com, you have seven working days to return the item:

1. If the item is returned due to a delivery error, delay or due to it being defective, Ne-cap.com will refund the total purchase amount, or will replace the defective item and will cover all shipping costs for the return of the item.

2- If, on the contrary, the item’s return is not due to any fault attributable to Ne-cap.com, the customer will meet all shipping costs for the return of the item.


Once the product has been received and checked to see that it is in perfect condition, Ne-cap.com will refund the total purchase amount, refunding this to the user's credit card or via bank transfer to the account indicated by the user.

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Nespresso ® es marca registrada por "SOCIÉTÉ DES PRODUITS NESTLÉ, S.A."
Ne-cap no tiene relación alguna con las marcas descritas , la publicación es solo a título informativo hacia los consumidores, dichas marcas están registradas por su propietarios.
Este producto no esta exponsorizado ni avalado por ninguna de las marcas descritas.
* NE-CAP® informa que para la devolución de su dinero debe cumplir los requisitos que están en el apartado de devoluciones.